Usercentrics reviews

3.7

67% would recommend to a friend

(88 total reviews)
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Donna Dror

62% approve of CEO

59% positive business outlook

Usercentrics has an employee rating of 3.7 out of 5 stars, based on 88 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Usercentrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

88 reviews
2.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good salary (if you negotiate it from the beginning). 60-day workations anywhere in Europe or your home country. Depending on the team, you may be eligible for a bonus. 30 minutes of free massage per month in the city where your office is located. Claude AI full High quality people, everybody is exceptional as profesional and as person (except for C-LVLs).

Cons

The company has a culture of constant urgency and excessive pressure across most teams. Decision-making often feels driven by short-term weekly analysis rather than a clear long-term vision. One of the biggest challenges is the leadership style. There is a high level of micromanagement from senior leadership, and communication from executives can sometimes feel aggressive or blame-oriented, especially in public channels. Employees are frequently expected to respond outside normal working hours, creating ongoing pressure and unofficial unpaid overtime. There were also situations where leadership communicated that layoffs were not expected, but later several employees across different offices were dismissed, which affected trust internally. While the company promotes values around kindness and inclusion, the day-to-day experience did not always feel aligned with those messages. In some meetings, interactions from senior leadership toward employees were perceived as unnecessarily harsh or disrespectful. They hide behind a facade of kindness and inclusion, and in the end, the C-levels yell at their most valued employees in meetings with many attendees. Overall, this could be a good environment for people who thrive in highly intense and fast-paced cultures, but it may be difficult for those looking for stability, sustainable workloads, and supportive leadership.

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Usercentrics Response
2w
Thank you for this honest and detailed review. It is clear you care about the company and took the time to reflect thoughtfully on your experience. We appreciate the recognition of our benefits and the exceptional quality of our colleagues - great colleagues make a real difference to the day-to-day experience, and we are glad that was part of yours. The concerns you have raised around leadership communication, workload pressure, and the alignment between our stated values and day-to-day reality are ones we take seriously. We hold ourselves to a high standard when it comes to how leadership engages with employees, and where we fall short of that, we want to know and we want to improve. Trust, particularly around transparency during difficult periods, is something that takes time to build and can be damaged quickly. We acknowledge that, and we remain committed to earning it by incorporating the right behaviors. If you would like to share more directly, we welcome you to reach out at hr@usercentrics.com.
1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

At least, the coffee machine worked most of the time. Great.

Cons

Every single decision gets flagged and questioned like you can't be trusted with anything, which honestly gets exhausting real fast. You're constantly asking permission to do basic tasks and waiting days for approvals on things that shouldn't need three sign-offs. The lack of autonomy makes you second-guess everything you do because nothing feels safe to just decide on your own. They say they want independent problem-solvers but then panic whenever you actually solve something without running it by management first. It creates this paralyzing anxiety where you're more focused on protecting yourself than actually doing your job. After a while you just stop trying and that's when you know the environment is broken.

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Usercentrics Response
2w
Thank you for taking the time to share your experience, even though we are sorry to hear it was such a difficult one. We believe that trust and autonomy are fundamental to a healthy working environment, and that people do their best work when they feel genuinely empowered. If that was not the experience here, that is something we take seriously and want to understand better. We are continuously working to ensure that our ways of working reflect the level of trust we have in our people - because hiring talented individuals and not enabling them to thrive is something we never want to be the reason for. If you are open to sharing more, we welcome you to reach out to us directly at hr@usercentrics.com as we want to make sure your experience is heard.
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Glassdoor has 107 Usercentrics reviews submitted anonymously by Usercentrics employees. Read employee reviews and ratings on Glassdoor to decide if Usercentrics is right for you.