Don’t Get Stuck Here - Patient Care Coordinator Drayer Physical Therapy Employee Review

2.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits options, free physical therapy, a few really good coworkers

Cons

Terrible job training, unclear and inconsistent communication, terrible pay for the amount of responsibility, no promotion opportunities, expectations and rules change weekly. High turnover. Huge learning curve. You run the entire clinic, manage insurance for patients and the entire schedule, and get paid the same as everyone at the Walmart down the street

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Drayer Physical Therapy Response
1mo
Thank you for taking the time to share your experience. We’re glad to hear you found value in the benefits and support from some of your coworkers. We’re sorry to hear that other aspects didn’t meet expectations. Your feedback is important to us, and we’re continuing to focus on creating a more consistent and supportive experience for our teams. If you’re open to sharing more, we’d welcome the opportunity to connect. Please feel free to reach out to us at hrteam@zohosupport.com. Wishing you the best moving forward.

Explore other reviews about Drayer Physical Therapy

5.0
Sep 4, 2025
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

- learn a lot as an intern

Cons

- can be overwhelming until you get used to it

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Drayer Physical Therapy Response
8mo
Thank you for sharing your feedback. We’re glad to hear you had a positive experience learning as an intern and felt welcomed by the team. We understand that it can feel overwhelming at first, and we’re committed to providing support and guidance to help new team members get acclimated. We appreciate your perspective and wish you continued success in your journey!
2.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great to work with, patients usually loved coming into therapy appointments due to good- natured atmosphere

Cons

Expectation is 2-4 patients per hour No time in schedule allowed for paperwork. Expect you to take MedBridge Courses for CEUS rather than approve other courses. Inconsistent yearly reviews, no raise for 3 years Management does not support staff, pushes patients from their schedule to staff, even when they are already double booked (and they have no one). Not family friendly High turn-over

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Drayer Physical Therapy Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear you had a positive experience with your coworkers and that patients enjoyed their time in the clinic. We’re sorry to hear about your concerns and take feedback like this seriously as we continue working to improve the experience for our clinicians. If you’re open to sharing more about your experience, we’d welcome the opportunity to connect—please feel free to reach out to our HR team at hrteam@zohosupport.com.
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