Is ShipBob a good company to work for?

ShipBob has an overall rating of 4.2 out of 5, based on over 470 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at ShipBob to a friend and 75% have a positive outlook for the business. The best reviews about ShipBob have been left by employees working as Merchant Success Manager , Business Development Representative (BDR) and Implementation Specialist .

Does ShipBob pay their employees well?

According to anonymously submitted Glassdoor reviews, ShipBob employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at ShipBob. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ShipBob?

78% of ShipBob employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ShipBob 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at ShipBob?

Merchant care specialist (20) , Business Development Representative (BDR) (19) , Account Executive (16) , Merchant Success Manager (15) , Implementation Specialist (13) , Area Manager (9) , Manager (9) , BDR (8) , Warehouse Associate (8) , Senior Software Engineer (7) , Sales (5) , Software Development Engineer (SDE) (5) , Business Development (4) , Fulfillment Associate (4) , Merchant Success Specialist (4)

What are the pros of working at ShipBob according to real employee reviews?

"great work and culture to work in" ((in 77 reviews)); "great work life balance (at times)" ((in 21 reviews)); "great benefits and health care" ((in 18 reviews)); "Great teams overall" ((in 17 reviews)); "Great support by HR and management." ((in 16 reviews))

What are the cons of working at ShipBob according to real employee reviews?

"very, very low pay for the amount of work expected and far below industry standard." ((in 10 reviews)); "Low salary." ((in 6 reviews)); "Long hours and stressful" ((in 6 reviews))

What are employees saying about ShipBob layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ShipBob layoffs and their outlook for job security at ShipBob in 2026.

What ShipBob locations have received the highest employee ratings?

Cicero , Chicago , Moreno Valley

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ShipBob

ShipBob reviews

4.2

78% would recommend to a friend

(452 total reviews)

Dhruv Saxena

89% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.1

Work/Life balance

4.0

Senior management

4.0

Career opportunities

3.8

Compensation and benefits

ShipBob has an employee rating of 4.2 out of 5 stars, based on 452 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ShipBob employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

452 reviews

5.0

Jun 13, 2026

Best Place to Work

Sr forecast analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance and well organised structure

Cons

Long term health issues due to CST work hours

3.0

Jun 13, 2026

Remote work, but no future growth opportunities

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Remote work Team mate are good

Cons

No future growth here in india

5.0

Jun 5, 2026

Strong product and growth, but fast-paced challenges exist

Head of partnerships

Recommend

CEO approval

Business Outlook

Pros

-Great product with strong market fit -Supportive and approachable leadership team -Meaningful opportunities for growth and career development

Cons

The product is incredibly strong and the company is growing quickly, but at times the pace of growth can outstrip resources, creating a fast-moving environment where teams are continuously catching up to demand.

Viewing 1 - 3 of 452 Reviews

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Best Place to Work

Remote work, but no future growth opportunities

Strong product and growth, but fast-paced challenges exist

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