Macy's reviews

3.3

51% would recommend to a friend

(31,047 total reviews)
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Tony Spring

62% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.3 out of 5 stars, based on 31,047 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive and friendly team environment. Flexible scheduling, especially helpful for students or part-time workers. Opportunities to cross-train in different departments. Great employee discount. Clear expectations and training for new hires. Fast-paced atmosphere keeps the workday engaging.

Cons

Busy seasons (like holidays) can be overwhelming at times Like most retail jobs, there can be pressure to meet sales or credit goals

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Macy's Response
11mo
We appreciate you taking the time to share your positive experience as a Sales Associate. Thank you!
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you get ok pto even as a part timer, not physically demanding, good A/C and heating depending on the weather.

Cons

very low pay compared to other businesses, you only get a 40 cent raise every year. same playlist consisting of 15 songs on repeat and it drives you crazy as time goes on. very inconsistent hours they rarely give morning shifts, you only get the more undesirable shifts like closing which ends at 9:30pm. the sales goals will be exceeded and they hours will still be cut especially around the holiday season. numerous amounts of time where i am left alone at the register on a busy day with no backup and still expected to clean fitting rooms and recover the floor with no help. overall no room for growth, started when i was 18 and am now 20 and have not even been considered or offered a higher position, 2 tiny raises is all i got. i overall feel like my position is bottom of the barrel compared to asset protection, jewelry department, and fragrance sales because they get paid better and make commission while doing less easier work. would not recommend and if you do end up working at a Macys use the experience you have and never stop applying to jobs because there really is no growth here.

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Macy's Response
21h
Thank you for your honest feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 1 - 3 of 31,047 Reviews

Glassdoor has 32,658 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.