How do employees rate Medical Guardian?

Employees rate Medical Guardian 4.4 out of 5 stars based on 525 anonymous reviews on Glassdoor.

How can I get a job at Medical Guardian?

To get a job at Medical Guardian, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Medical Guardian and prepare for tough questions.

Do people recommend working at Medical Guardian?

Overall, 86% of employees would recommend working at Medical Guardian to a friend. This is based on 525 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at Medical Guardian?

80% of job seekers rate their interview experience at Medical Guardian as positive. Candidates give an average difficulty score of 2.4 out of 5 (where 5 is the highest level of difficulty) for their job interview at Medical Guardian.

How do employees rate the business outlook for Medical Guardian?

85% of employees think that Medical Guardian has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

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Medical Guardian

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Medical Guardian Snapshot

4.4

based on 524 ratings

86% would recommend to a friend

Geoff Gross

94% approve of CEO

2 OfficesLocations

Mission Our mission is to empower our customers and their loved ones to live a life without limits. To us that means providing a full range of services that put safety & security front and center. Our Medical Alert devices are user-friendly, customizable, and fit all lifestyles.

Description From our dynamic culture to our dedication in providing each employee with the tools they need to succeed, Medical Guardian is the perfect place for driven individuals to develop, implement and achieve their personal and professional goals.

Life at Medical Guardian

Why work with us?

About Medical Guardian

Our Five Core Values

Careers

Medical Guardian is a leader in connected care, revolutionizing how older adults age in place through innovative medical alert systems. For 20 years, we’ve been saving lives and empowering our members to live a Life Without Limits. Whether they’re looking for an in-home system, mobile device, or wearable medical alert smartwatch, Medical Guardian has the product that will fit their lifestyle and needs. Founded in 2005, Medical Guardian has grown exponentially to become a leading provider of personal emergency response systems. In 2025, Medical Guardian was ranked in the Inc. 5000 Fastest-Growing Private Companies in America list for the 13th consecutive year. It was also awarded Top Medical Alert System in 2025 by Forbes Health. Our success comes from our dedication to providing best-in-class service because we know that we are doing more than selling medical alert devices; we’re helping older adults nationwide take the next chapter of their life—head-on.

Company updates

Medical Guardian

We are proud to announce that Medical Guardian has been named on the Inc. 5000 list of Fastest-Growing Companies for the 12th time! This significant achievement reflects our strong company culture, rapid growth, and the positive impact we have on our members and their families. Cheers to 12 more years and beyond of helping others stay safe, connected and protected as they age. ...Show more

www.inc.com

Beyond the Button: Transforming The Medical Alert Industry

Medical Guardian

Medical Guardian is proud to announce the acquisition of MobileHelp, a significant expansion in our commitment to enhancing senior healthcare solutions. This strategic move increases our reach to over 600,000 active members nationwide, strengthening our capabilities to support aging adults, their caregivers, and healthcare partners with innovative technology in personal emergency response systems (PERS) and remote patient monitoring (RPM). This acquisition allows us to offer a more cohesive solution to enhance the safety and independence of our members. ...Show more

www.businesswire.com

Medical Guardian Acquires MobileHelp, Expanding Senior Health Care Solutions

Medical Guardian

Medical Guardian is thrilled to welcome our new Customer Care Training Class who joined Medical Guardian today! This class contains individuals from the Philadelphia area in addition to the West Coast. All employees begin training today and will be able to assist our Medical Guardian customers in no time. Interested in becoming a Customer Care representative? Apply at our career page!...Show more

Medical Guardian

We are thrilled to announce that we are hiring for REMOTE Sales and Customer Service Positions. All positions able to be done in the comfort of your own home. Medical Guardian is committed to ensuring the health and wellbeing of our employees and will continue to work virtually until we feel comfortable bringing our employees back to the office. Please visit our career page to apply!...Show more

Photos

Medical Guardian photo of: Celebrating our 2025 Founders Club - MGs top performers recognized in January 2026

Medical Guardian awards & accolades

Best for Premium Features, Caring.com, 2019
2019 Consumer's Choice Award, BestCompany.com, 2019
#1 Best Medical Alert Systems, Good Financial Cents, 2019
7th year on Inc. 5000 Fastest Growing Companies in US, Inc. Magazine, 2019
CEO named EY Entrepreneur of the Year, Ernst & Young, 2019

Connect with Medical Guardian

Jobs at Medical Guardian

Principal Machine Learning Engineer

Principal Frontend Platform Engineer

Member Support Specialist

Employee reviews at Medical Guardian

Medical Guardian has an employee rating of 4.4 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Medical Guardian employee rating is 29% above average for employers within the Healthcare industry (3.4 stars).

Ratings by category

4.5

Culture & values

4.5

Diversity & inclusion

4.4

Senior management

4.3

Work/Life balance

4.3

Career opportunities

4.2

Compensation and benefits

Employee reviews

Senior product managerCurrent employee

5.0

Customer-focused company that values employee input and innovation

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Life at Medical Guardian