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Front Snapshot

4.5
based on 251 ratings

90% would recommend to a friend

Dan O Connell

96% approve of CEO

Mission We’re on a mission to enable five-star customer service for every team, every day.
Description Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

Life at Front

Glassdoor gives you an inside look at what it's like to work at Front, including salaries, reviews, office photos, and more. This is the Front company profile. All content is posted anonymously by employees working at Front.