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Retail & Hospitality Compensation

A community to discuss offers, compare salaries, and strategize promotions and bonuses in the Retail & Hospitality industries.

2.1M members
  1. Server

    Why is hospitality still so hooked on tipping? I’ve noticed most industries have updated how they pay people, but restaurants and bars seem totally stuck on the tipping model. Is it just because profi...

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    1
  2. Team Leader

    I was promoted to a lead role a few months ago, and I'm running the location completely on my own for two weeks. The team is short-staffed and we're always dealing with difficult customers. I'm feelin...

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    5
  3. Shift Lead

    I'm about to hit my 90-day milestone. My boss mentioned we'd do a check-in, but there was no mention of a salary adjustment. I don't want to walk in expecting a raise if that's not really a thing anym...

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    4
  4. Server

    I'll get late-night texts from my manager saying my shift the next day has been rescheduled. It’s incredibly stressful because I never know when I’m working until I go to sleep the night before. Does ...

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    2
  5. Food Server

    I’ve been serving for a few years, and I need a change. I’m thinking about trying a job in a local clothing store instead, where I know how much money I'll bring home each week. I know retail has its ...

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    3
  6. Associate

    I just heard about this huge pay increase for hotel workers in NYC. Making over $100k is incredible. The drawback, I think, is that it's because of being unionized. How do you feel about it... would i...

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  7. Customer service

    Hello guys, I'm seeking your help. I've been looking for a remote job for more than 6 months, but I'm still struggling to find an opportunity because many companies have regional hiring restrictions. ...

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  8. Barista

    Tell me if this is normal. I asked my boss about a raise last week, and when the new schedule came out, I was cut from five shifts down to three. Is this retaliation or just a weird coincidence? 😕

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  9. Floor Staff
    First time poster

    Hiya, I was just wondering if it's normal to have a pay cut off, but get paid randomly. Specifically this month I have worked 32 hours, but recieved compensation for 19 of those hours because of a pay...

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    2
  10. Associate

    At my store, regular employees are docked by the minute, but a system error lets new hires get a flat 8 hours of pay without clocking in. They get paid for a full shift even when they leave early or s...

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    3
  11. Courtesy Clerk

    We're short-staffed right now, so my manager keeps asking me to extend my shift at the last minute. The worst part is that I don't get compensated for the extra time. Would it be wrong of me to refuse...

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    3
  12. Server

    What do you do when guests get mad at you for kitchen delays? A customer recently yelled at me because the kitchen was running behind. It’s not like I can go back there and cook the food myself. What ...

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    3
  13. Assistant Manager

    Every time I try to talk about compensation, my manager hits me with the we're all struggling line and talks about how hard she has it. It’s an effective guilt trip, but it doesn't pay my bills. Who e...

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    1
  14. works at TJX Canada

    I'm being asked to relocate for a promotion opportunity, and the company is offering a relocation package, but it feels light for what the move actually costs. I want to push back, but I also don't wa...

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    3
  15. Supervisor

    I had my review and was told I’m outperforming the whole team and had zero complaints. But I only got the standard 4% raise that everyone gets every year. Back in March, they told me we'd negotiate at...

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    3
  16. Line Cook

    I'm looking at a $2 raise to move from my independent family-owned restaurant job to a massive corporate chain. The money sounds great, but I'm worried about the brutal pace everyone talks about. Woul...

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    3
  17. Front Desk Agent

    I’m scheduled for 38 to 40 hours a week, which is considered full-time in most places, right? But when I asked for a raise, I got shut down because my official title is still part-time. Is it even leg...

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    2
  18. Guest Advocate
    First time poster

    I applied to 4 positions at Schulte Hospitality Group Inc. in Plymouth, MI, within a month and was never offered an interview. I contacted HR about resume alignment, but they claimed they never receiv...

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    3
  19. works at TJX Canada

    Found out a coworker got holiday pay for a shift I worked too, and somehow mine was calculated differently. Same store, same day, same hours. Still trying to figure out how that happened 😭? Does your...

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    1
  20. works at TJX Canada

    Hot take for 2026: soft skills are the new hard skills in retail and hospitality. Empathy, communication, adaptability, these aren't "nice to haves" anymore. They're what separates good teams from gre...

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